Scottville Office

Bob Smith started working for this father – Smith & Eddy co-founder – Robert J. Smith in 1974 after graduating from Michigan State University. A life-long resident of Mason County, Bob is married to Patty and between them they have five children. When he is not working he enjoys hunting, fishing, fly tying and lure making, and spending time with his family, including his teenage son, Buckshot.

Although still involved in sales, he now enjoys developing a staff that has over 326 combined years of experience, something he is proud of putting together. In particular, he now enjoys mentoring that staff and helping develop new agents.

“I actually get a kick out of helping people. If you can give them the coverage that they need, and save them a little money along the way, I can leave with a good feeling. This goes for helping our agents and staff as well.”

Dawn came to the West Michigan area when her parents bought the Moonlite Motel in Manistee. She received an associates degree in accounting from West Shore Community College. Dawn came to Smith & Eddy in 1990 as a bookkeeper and customer service specialist. She became a licensed agent in property and casualty insurance in 1994. “This helped the agency two-fold by expanding my knowledge of the insurance business and helping me to service my clients to a much higher degree.” Dawn serves as the office manager at our Scottville location.
You can email Dawn Green at dawn@smith-eddy.com

Gloria joined the Smith and Eddy team in July of 2008 and comes to you with a background in a range of positions in service to people: Contract Cleaner in our local post office, Meal-site Coordinator at the Scottville Senior Center, Purchasing Agent and Traffic Controller for a chemical manufacturing plant, Set-up Crew and Sales Associate in a local department store. Currently, she serves as the Customer Service Representative in our Scottville location. More times than not, hers is the first voice you will hear when you call. “My aim is to assist you, our current and future customers, either myself or by directing you to someone in the agency who can. I enjoy working here and with the team of highly qualified professionals that are available to serve you.”
You can email Gloria Beckman at gbeckman@smith-eddy.com

Greg has been licensed in the insurance business for 30 years. He enjoys dealing with families and small businesses specializing in life, health and retirement planning. Greg is licensed in property & casualty, life & health and investments.

“I’ve been fortunate enough to team up with my wife Karen so we can split the responsibilities to better serve our clients.”
You can email Greg Bieniek at gregb@smith-eddy.com

Nancy started her insurance career in 1984 with Villadsen Insurance Agency in Scottville and Ludington. She works in all lines of property and casualty insurance with a heavier emphasis on commercial. Nancy’s insurance experience is a valuable asset to the agency and our clients. Nancy is committed to providing the best possible service to our clients. Her favorite past time is with her family and supporting her children’s activities, from horses to basketball.

You can email Nancy at nkeller@smith-eddy.com

Nancy has been working in Commercial Insurance for over 20 years. She is the Commercial Lines
Department Manager handling marketing, quoting, and service. Nancy is a licensed agent and has
earned the Certified Insurance Counselor designation. Having lived in Mason County since 1975, she is
familiar with the local insurance climate.

“I’m not just trying to sell you insurance, I want to design a program tailored to your needs”

You can email Nancy at nknizacky@smith-eddy.com

Joseph L. Knowles, LUTCF insurance advisor & liability expert, was born and raised in Mason County and graduated from Mason County Central Schools in 1995. He attended WSSC and earned an Associates Degree in Criminal Justice in 1997. Prior to joining Smith & Eddy Insurance he owned a successful Farm Bureau Insurance agency in downtown Scottville for almost 12 years.

“In addition to the standard insurance needs in our area, during those crucial years with Farm Bureau, I became an expert in the county’s agricultural insurance needs. Also early in my career I earned the LUTCF professional designation; making me an expert in the life insurance protection needs of individuals and businesses. I have been married to my wife Andrea since 2004 and together we have a son, Karson, and a daughter Gracelynn.”

In his personal time he has a passion for archery hunting in the fall. And last but not least, he can often be found at the local high school baseball, basketball, or softball venues as he spends a great deal of time officiating our local high school student athletes!

You can email Joseph Knowles at jknowles@smith-eddy.com

Terri and her family moved to Mason County over 25 years ago. She started in insurance in 2005 with the Snyder Insurance Agency. Terri is a customer service representative helping with clients’ auto insurance and homeowners insurance policies. She’s very friendly whether processing changes on a policy, submitting premiums for clients, or just printing up an auto insurance ID card.

You can email Terri at tmarshall@smith-eddy.com

Elsie has worked with the Villadsen Insurance Agency in Scottville over 20 years. Elsie handles all the day to day activities in the agency. She is primarily responsible for servicing Auto and Homeowners clients. Whether processing a change on a policy, providing an Auto ID Card, or submitting a claim to an Insurance Company, Elsie always has a smile and is committed to providing excellent service.

You can email Elsie at emorton@smith-eddy.com

In 1973, Bob Snyder obtained his insurance licenses in Owosso, MI. After working for a major insurance company in Lansing, he moved his family to Ludington and started his Insurance Agency in 1982. In November 2010, he joined the Smith & Eddy team. “We now have access to many more major Insurance Carriers. I am better able to obtain the proper coverage for each client’s needs with very competitive premiums.”

You can email Bob at rsnyder@smith-eddy.com

Al started in the insurance business in 1971 at his parents’ agency in Scottville. He purchased the agency in 1976 and later expanded into Ludington. Because of hard work and dedication to his clients, Al has attained several licenses and awards. Al is committed to provide excellent products and services. Villadsen Agency merged with Smith & Eddy Insurance in February 2011. Mr. Villadsen continues to advise his clients whether it is for their home, auto, business, or life insurance needs. Al supports many organizations in the community and is an avid hunter and fisherman.

You can email Al at scottville@smith-eddy.com

Alisha Christensen is a native of Mason County, having grown up in Riverton township and graduated from Mason County Central. She has since received professional degrees in Nutrition and Medical Office Assisting. Her family resides in PM township.

My introduction to the insurance business began with Knowles Agency in Scottville where I worked as Office Manager for Joe Knowles for 3 years. “I have been fortunate enough to transition to Smith & Eddy Insurance where I am now a licensed agent and continue to provide excellent customer service to our clients.”
You can email Alisha Christensen at achristensen@smith-eddy.com